The HQCB neither sponsors, endorses nor financially benefits from any review courses or published materials for the CPHQ certification examination. Examination questions are written from a wide variety of publications and resources in the field. Some suggested preparation for the examination might include but should not be limited to the following resources:

The CPHQ Self Assessment Exam This exam is used to assess whether or not a candidate is prepared for the CPHQ examination. These items have been updated to ensure accuracy in content and correspondence with CPHQ examination forms that will be implemented beginning October 1, 2007.

“A Dash through the Data! Using Data for Improvement”, an educational DVD on the basics of using data for QI by Sandra K. Murray, available through the National Association for Healthcare Quality (NAHQ), 4700 W. Lake Avenue, Glenview, IL 60025-1485, 800-966-9392, international 847-375-4720, FAX 847-375-6320, www.nahq.org.

Q Solutions is a valuable resource for any healthcare quality professional seeking certification as a Certified Professional in Healthcare Quality (CPHQ), particularly in conjunction with the Healthcare Quality Management: Review and Study Session offered by NAHQ. To learn more about the product and to order online visit www.nahq.org

Handbook for Improvement – 3rd Edition. 209 10th Avenue South, Suite 154, Nashville, TN 37203.

The Healthcare Quality Handbook: A Professional Resource and Study Guide by Janet A. Brown, RN, CPHQ, published by JB Quality Solutions, Inc., 2309 Paloma Street, Pasadena, California 91104, international 626-797-3074, FAX 626-797-3864, e-mail jbrown@jbqs.com, www.jbqs.com. Two-day Workshop audio CD set also available. 1000s have used the annually revised Healthcare Quality Handbook to study for the CPHQ Exam. It is the text for The Healthcare Quality Overview and Certification Workshops offered by Janet Brown through the California Association for Healthcare Quality.”

Hospital Peer Review published by American Health Consultants, Inc., 3525 Piedmont Road, Building Six, Suite 400, Atlanta, GA 30305, international 404-262-7436, 800-688-2421, FAX 404-262-7837, www.ahcpub.com.

Journal for Healthcare Quality published by the National Association for Healthcare Quality (NAHQ), 4700 W. Lake Avenue, Glenview, IL 60025-1485, 800-966-9392, international 847-375-4720, FAX 847-375-6320, www.nahq.org.

Managing Performance Measurement Data in HealthCare, published by Joint Commission Resources, One Renaissance Blvd., Oakbrook Terrace, IL 60181, 630-792-5800, Library of Congress Catalog Card No. 00-110892, International Standard Book No. 0-86688-693-1, www.jcrinc.com. 

Statistics by Martin Sternstein, Ph.D., Barron’s EZ-101 Study Keys, published by Barron’s Educational Series, Inc., 250 Wireless Blvd., Hauppauge, NY 11788, Library of Congress Catalog Card No. 94-4069, International Standard Book No. 0-8120-1869-9.

The Memory Jogger, a Pocket Guide of Tools for Continuous Improvement, Second Edition, published by GOAL/QPC, 2 Manor Parkway, Salem, NH 03079, 800-643-4316, international 603-893-1944, FAX 603-870-9122, www.goalqpc.com.

The Memory Jogger Plus+ by Michael Brassard, 1989, First Edition, published by GOAL/QPC, 2 Manor Parkway, Salem, NH 03079, 800-643-4316, international 603-893-1944, FAX 603-870-9122, www.goalqpc.com.

The Team Handbook: How To Use Teams To Improve Quality, Second Edition, by Peter R. Scholtes, published by Oriel Incorporated, 3800 Regent St., PO Box 5445, Madison, WI 53705-0445, international 608-238-8134, www.goalqpc.com.

The Team Memory Jogger, A Pocket Guide for Team Members, published by GOAL/QPC, 2 Manor Parkway, Salem, NH 03079, 800-207-5813, international 603-893-1944, FAX 603-870-9122, www.goalqpc.com.

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